Last updated 26th May 2026

PREAMBLE

This End User Licence Agreement ("Agreement" or "EULA") is a legally binding contract between you ("End-User", "You", or "Your") and Tradecert Limited ("Licensor", "We", "Us", or "Our"), located at 111-113 High Street, Evesham, WR11 4XP, United Kingdom.

IMPORTANT NOTICE

BY DOWNLOADING, INSTALLING, OR USING THE LICENSED APPLICATION, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APPLICATION.

Tradecert is licensed to You (End-User) by Tradecert Limited, located at 111-113 High Street, Evesham, WR11 4XP, United Kingdom ("Licensor"), for use only under the terms of this Licence Agreement.

By downloading the Licensed Application from Apple's software distribution platform ("App Store") and Google's software distribution platform ("Play Store"), and any update thereto (as permitted by this Licence Agreement), You indicate that You agree to be bound by all of the terms and conditions of this Licence Agreement, and that You accept this Licence Agreement. App Store and Play Store are referred to in this Licence Agreement as "Services".

The parties of this Licence Agreement acknowledge that the Services are not a party to this Licence Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. Tradecert Limited, not the Services, is solely responsible for the Licensed Application and the content thereof.

This Licence Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions and Google Play Terms of Service ("Usage Rules"). Tradecert Limited acknowledges that it had the opportunity to review the Usage Rules and this Licence Agreement is not conflicting with them.

Tradecert when purchased or downloaded through the Services, is licensed to You for use only under the terms of this Licence Agreement. The Licensor reserves all rights not expressly granted to You. Tradecert is to be used on devices that operate with Apple's operating systems ("iOS" and "Mac OS") or Google's operating system ("Android").

TABLE OF CONTENTS

THE APPLICATION SCOPE OF LICENCE TECHNICAL REQUIREMENTS MAINTENANCE AND SUPPORT USE OF DATA USER-GENERATED CONTRIBUTIONS CONTRIBUTIONS — OWNERSHIP AND LICENCE ANONYMISED AND AGGREGATED DATA LIABILITY WARRANTY PRODUCT CLAIMS LEGAL COMPLIANCE CONTACT INFORMATION TERMINATION THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY INTELLECTUAL PROPERTY RIGHTS APPLICABLE LAW MISCELLANEOUS REGULATORY COMPLIANCE FORCE MAJEURE INSURANCE SURVIVAL

THE APPLICATION

Tradecert ("Licensed Application") is a piece of software created to allow users to create, edit and distribute certificates for their trade and customised for iOS and Android mobile devices ("Devices"). It is used to manage certificates for tradespeople.

SCOPE OF LICENCE

2.1 You are given a non-transferable, non-exclusive, non-sublicensable licence to install and use the Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with You (End-User, The Purchaser) via Family Sharing or volume purchasing. The End-User may grant access to additional users under their organisation's subscription plan, subject to the number of seats purchased. Each user must comply with this Licence Agreement.

2.2 This licence will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate licence is provided for such update, in which case the terms of that new licence will govern.

2.3 You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with Tradecert Limited's prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application. You also may not use your licences or user allocations in order to scapegoat the pricing structure set out by Tradecert Limited.

2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with Tradecert Limited's prior written consent).

2.5 You may not copy (excluding when expressly authorised by this licence and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this licence, the Usage Rules, and any other terms and conditions that apply to the device or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorised third parties may gain access to these copies at any time. If you sell your Devices to a third party, you must remove the Licensed Application from the Devices before doing so.

2.6 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages.

2.7 Licensor reserves the right to modify the terms and conditions of licensing.

2.8 Nothing in this licence should be interpreted to restrict third party terms. When using the Licensed Application, You must ensure that You comply with applicable third party terms and conditions.

TECHNICAL REQUIREMENTS AND USAGE

3.1 The Licensed Application requires either an internet connection or a compatible device operating iOS 12.0+, Android 8.0+, or a modern web browser. We recommend using the latest software versions for optimal performance.

3.2 Licensor attempts to keep the Licensed Application updated so that it complies with modified or new versions of the firmware and new hardware. You are not granted rights to claim such an update.

3.3 You acknowledge that it is Your responsibility to confirm and determine that the app end user device on which You intend to use the Licensed Application satisfies the technical specifications mentioned above.

3.4 Licensor reserves the right to modify the technical specifications as it sees appropriate at any time.

3.5 You acknowledge that any certification, documentation, or other content you generate using the Licensed Application must comply with applicable industry regulations and standards (including but not limited to BS 7671 and IET Wiring Regulations). Tradecert Limited is not responsible for the accuracy or legal validity of user generated content.

3.6 Service Availability and Interruptions

The Licensor reserves the right to temporarily suspend access to the Licensed Application for maintenance, updates, or security purposes without prior notice.

The Licensor shall not be liable for any interruption in service due to: a) Force majeure events b) Internet service provider failures c) Hardware malfunctions d) Cyber attacks or security breaches e) Third party service provider outages f) Regulatory or legal compliance requirements

3.7 Data Storage and Backup

You are solely responsible for maintaining backups of all data entered into or generated by the Licensed Application.

The Licensor recommends implementing a regular backup schedule.

While we maintain industry standard backup procedures, we do not guarantee the restoration of any lost or corrupted data.

3.8 You must be a qualified tradesperson or employed by such a professional in order to use this application.

MAINTENANCE AND SUPPORT

4.1 Tradecert Limited is solely responsible for providing maintenance and support services for the Licensed Application, subject to the terms of this Agreement. While we strive to provide industry leading support and continuous improvements, maintenance and support services are offered at our discretion and without any obligation to provide updates, fixes, or continued functionality.

4.2 Tradecert Limited does not guarantee uninterrupted access, bug free performance, or indefinite support for any version of the Licensed Application. Updates may be released periodically to enhance performance, introduce new features, or ensure compatibility with evolving operating systems. However, we reserve the right to modify, discontinue, or limit support for certain versions of the Licensed Application at any time without prior notice.

4.3 The End User may contact Tradecert Limited for assistance using the support email listed in the App Store, Play Store, or our official website. While we will make reasonable efforts to address issues, we do not warrant that all problems can or will be resolved.

4.4 Tradecert Limited and the End User acknowledge that Apple and Google (the "Services") have no obligation whatsoever to furnish maintenance, support, or updates for the Licensed Application. Any claims related to maintenance, support, or software performance should be directed to Tradecert Limited.

USE OF DATA AND AI FEATURES

5.1 You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy: https://tradecert.app/privacy-policy.

5.2 You acknowledge that the Licensor may collect and use technical data and related information about your device, system, and application software, and peripherals, including details of test equipment and instruments used (make, model, serial numbers, calibration dates), to offer product support, facilitate software updates, track equipment calibration compliance, and for purposes of providing other services to you (if any) related to the Licensed Application. Licensor may also use this information to improve its products or to provide services or technologies to you, and may share anonymised, aggregated statistics with industry partners and equipment manufacturers. Third-party service providers used to operate the Licensed Application include Google LLC (Firebase, Google Cloud Platform, and Google Analytics), Anthropic PBC, PostHog Inc., Functional Software Inc. (Sentry), Stripe Inc., and 650 Industries Inc. (Expo). Details of how each provider processes your personal data are set out in our Privacy Policy at https://tradecert.app/privacy-policy.

5.3 The Licensed Application may utilise AI powered features to extract, analyse, and interpret data from user uploaded photos and documents. While we strive for accuracy, we do not guarantee that AI generated outputs are free from errors or regulatory inconsistencies. Users remain responsible for reviewing and verifying all generated reports before submission. AI generated outputs are provided "as is" without warranties of accuracy or compliance. Users are responsible for verifying all AI generated data before submission including in app calculations.

5.4 AI Generated Content Disclaimer

AI generated content, including but not limited to certificate text, assessments, and recommendations, is provided "AS IS".

The End User assumes full responsibility for reviewing, verifying, and validating all AI and calculation based generated content.

The Licensor makes no warranties regarding the accuracy, completeness, or regulatory compliance of AI generated or calculated content.

The End User shall indemnify and hold harmless the Licensor from any claims arising from the use of AI generated or in app calculated content.

The app extracts and organises data, and may suggest wording for observations, but all assessments, coding decisions, and professional judgement remain with the electrician. Users are responsible for verifying all outputs before use.

5.5 Data Processing and Storage

Data may be processed and stored in the United States by our service providers, including Google LLC, Anthropic PBC, PostHog Inc., Sentry (Functional Software Inc.), and Stripe Inc. All such transfers are made under UK-approved Standard Contractual Clauses or equivalent safeguards, as described in our Privacy Policy.

By using the Licensed Application, you consent to the transfer and processing of your data in accordance with applicable data protection laws.

The Licensor implements appropriate technical and organisational measures to protect your data but cannot guarantee absolute security.

Although we've taken measures to reduce the risk of data loss or corruption we cannot guarantee this won't happen. Therefore in no event shall Tradecert be liable for any loss, corruption, or damage to data, whether direct, indirect, incidental, special, or consequential, arising out of or in connection with the use or inability to use our services. Users are solely responsible for maintaining appropriate backup copies of all data.

5.6 Equipment Data, Anonymised Data and Third Party Sharing

You acknowledge that:

• Anonymised, aggregated data — including equipment types, calibration patterns and usage statistics, and data derived from certificate content such as observation and defect codes, recommended remedial actions, installation characteristics, and the general geographic area in which work is carried out (such as a partial postcode or postcode district) — may be used, shared, and sold to equipment manufacturers, wholesalers, suppliers and industry partners for product development, supply, calibration and industry-standards purposes, as further described in the "Anonymised and Aggregated Data" section below and in our Privacy Policy. This data does not identify individual users, your customers, or any specific property or address.

• With your explicit consent, your contact details may be shared with selected equipment suppliers and wholesalers to provide you with relevant offers, calibration services, and equipment recommendations.

• Calibration reminders sent by the Licensor may include recommendations for suppliers or affiliate links to calibration services. The Licensor may earn commissions from such recommendations, which helps support the development and maintenance of the Licensed Application.

• You may withdraw consent for contact sharing at any time through your account settings or by contacting hello@tradecert.app. Withdrawal of consent does not affect the anonymised, aggregated data described above.

• Equipment tracking and calibration reminders are provided as part of the Licensed Application's core functionality to help you maintain compliance with industry standards and regulations.

5.7 Certificate Accuracy and Responsibility

The End User acknowledges and agrees that they bear full and sole legal responsibility for the accuracy, completeness, and compliance of all certificates generated through the Licensed Application. While Tradecert Limited strives to maintain accurate model forms, templates, signatures, and data processing capabilities, the End User must independently verify all information contained in any certificate before issuance, submission, or reliance.

The End User is required to thoroughly review the final downloaded certificate and confirm that: a) All data entered is accurate and complete b) All calculations are correct c) The certificate complies with current industry standards and regulations d) Any signatures, stamps, or professional identifiers are properly applied e) The certificate meets all legal requirements for its intended purpose

Tradecert Limited expressly disclaims any liability for errors, omissions, or non compliance in certificates generated through the Licensed Application, regardless of whether such issues arise from technical defects, data processing errors, outdated forms, or user input. The End User's professional judgment and verification remain paramount and cannot be replaced by the Licensed Application's functionality.

By using the Licensed Application to generate certificates, the End User agrees to indemnify and hold harmless Tradecert Limited from any claims, damages, fines, penalties, or legal proceedings arising from the use or reliance upon such certificates.

5.8 Delegated Signature Use (QS and Admin Permissions)

The Licensed Application allows users to upload and store a digital representation of their handwritten signature or other signing mark ("Stored Signature"). Within an organisation account, certain user roles including but not limited to QS and Admin level users may be permitted to apply a Stored Signature belonging to another user for the purpose of completing, approving, or issuing certificates.

By using the Licensed Application, You acknowledge and agree that: (a) Your Stored Signature may be applied by authorised QS or Admin users within Your organisation account without Your direct action at the time of signing (b) this delegated signing functionality reflects common industry workflows but requires proper internal authorisation within Your organisation (c) any application of Your Stored Signature by a QS or Admin user shall be treated legally and operationally as if You had personally applied the signature (d) You, or the organisation administering Your account, remain solely responsible for ensuring that QS or Admin permissions are properly assigned, monitored, and revoked where appropriate (e) Tradecert Limited accepts no liability for unauthorised or improper use of a Stored Signature by users within Your organisation

Where technically available, the Licensed Application may record which user applied a Stored Signature and when. However, You are solely responsible for reviewing such logs and ensuring compliance with Your organisation's policies, regulatory requirements, and professional obligations.

USER GENERATED CONTRIBUTIONS

The Licensed Application may allow you to create, upload, submit, store, transmit, display, or otherwise make available content and materials, including but not limited to text, documents, certificates, images, photographs, videos, audio, comments, notes, suggestions, or other information (collectively, "Contributions").

Certain Contributions may be visible to other authorised users within your company workspace, as described in our Privacy Policy. Except as required to provide the Licensed Application or as expressly set out in this Agreement, we treat your certificate content, photographs, notes and any personal data contained in them as confidential, and we do not make them publicly available.

By creating, uploading, or making available any Contributions, you represent and warrant that:

You are solely responsible for all Contributions you submit and for any consequences arising from their use, storage, processing, or distribution through the Licensed Application.

You are the creator and owner of the Contributions, or you have obtained all necessary licences, rights, consents, releases, and permissions to submit and authorise use of the Contributions as contemplated by this Licence Agreement (including, where Contributions relate to or identify your own customers or other third parties, all consents and notices required under applicable data-protection law).

The creation, submission, display, distribution, or use of your Contributions does not and will not infringe or violate any intellectual property rights, privacy rights, publicity rights, or other rights of any third party.

Where Contributions include identifiable individuals, you have obtained all necessary consents, permissions, and releases to use their name, likeness, or information.

Your Contributions are accurate, lawful, and not false, misleading, or deceptive.

Your Contributions do not contain unsolicited or unauthorised advertising, promotional materials, spam, chain letters, pyramid schemes, or similar solicitations.

Your Contributions do not contain viruses, malware, malicious code, or any other harmful or disruptive components.

Your Contributions are not obscene, pornographic, lewd, violent, harassing, abusive, defamatory, discriminatory, or otherwise objectionable.

Your Contributions do not ridicule, intimidate, threaten, or promote violence against any person or group.

Your Contributions do not violate any applicable law, regulation, or rule, including laws relating to child protection or the health and safety of minors.

Any use of the Licensed Application in breach of this section constitutes a material violation of this Licence Agreement and may result in suspension or termination of your access to the Licensed Application, without prejudice to any other rights or remedies available to Tradecert Limited.

CONTRIBUTIONS — OWNERSHIP AND LICENCE

You retain all ownership of and rights in your Contributions. We do not claim ownership of them.

You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy (including for backup and redundancy), process, transmit, adapt (only to the extent technically necessary for display and formatting), and display your Contributions, in each case solely for the purpose of operating and providing the Licensed Application to you and to any company workspace you belong to, and as described in our Privacy Policy. This includes processing your Contributions through our third-party AI service providers (acting as our processors) to deliver AI-assisted features.

This licence exists only for as long as we hold your Contributions in order to provide the Licensed Application, and ends when your Contributions are deleted in accordance with our Privacy Policy, except for: (a) copies retained in routine backups for the limited period described in our Privacy Policy; and (b) anonymised and aggregated data created under the "Anonymised and Aggregated Data" section below, which is not personal data and which survives termination.

We do not sell your Contributions (this does not restrict our use of anonymised and aggregated data under the section below). We do not use your Contributions, your name, or your customers' personal data for advertising. We do not licence or transfer your Contributions to third parties except the service providers (processors) described in our Privacy Policy, or where required by law.

We have the right, in our sole and reasonable discretion, to edit, redact, re-categorise, refuse, or remove any Contributions that we reasonably consider unlawful or in breach of this Agreement. We have no obligation to monitor Contributions.

ANONYMISED AND AGGREGATED DATA

You agree that we may process your Contributions to create anonymised and aggregated data.

We may retain a high level of technical and commercial detail in this data — including, for example, individual observation codes and defect codes and their classifications, recommended remedial actions and codings, circuit and installation characteristics, equipment and test-instrument makes, models and types, calibration status and dates, and the general geographic area in which work is carried out (such as a partial postcode, postcode district or postcode sector) — provided that all information capable of identifying, whether on its own or in combination with other information reasonably available, any individual, your customers, you, or any specific property or address, is removed or irreversibly altered so that the resulting data is no longer personal data.

Anonymised and aggregated data will not include: any individual's name, contact details, signature, or account identifiers; any full address or full postcode; the precise location of any property; or any other information that could reasonably be used to re-identify a particular person or property.

We may use, analyse, license, share, and commercialise (including sell) anonymised and aggregated data for any lawful purpose, including providing insights and datasets to equipment manufacturers, wholesalers, suppliers, and industry partners — for example, to indicate the types of parts, components, or equipment likely to be required in a general area, or to support calibration and supply services. Because anonymised and aggregated data is not personal data, it is not subject to the consent requirements or individual rights that apply to personal data.

For the avoidance of doubt: we do not sell personal data, and we do not disclose your customers' identities, full addresses, or full postcodes to wholesalers, suppliers, or any other third party for these purposes.

LIABILITY AND INDEMNIFICATION

8.1 Licensor's responsibility in the case of violation of obligations and tort shall be limited to intent and gross negligence. Only in case of a breach of essential contractual duties (cardinal obligations), Licensor shall also be liable in case of slight negligence. In any case, liability shall be limited to the foreseeable, contractually typical damages. The limitation mentioned above does not apply to injuries to life, limb, or health.

8.2 Licensor takes no accountability or responsibility for any damages caused due to a breach of duties according to Section 2 of this Licence Agreement. To avoid data loss, You are required to make use of backup functions of the Licensed Application to the extent allowed by applicable third party terms and conditions of use. You are aware that in case of alterations or manipulations of the Licensed Application, You will not have access to the Licensed Application.

8.3 As stipulated in section 5.7: Tradecert Limited is not liable for any errors, omissions, or non compliance in certificates or reports generated through the Licensed Application.

8.4 Limitation of Liability

The Licensor's total liability for any claims under this Agreement shall not exceed the amount paid by you for the Licensed Application in the 6 months preceding the claim.

In no event shall the Licensor be liable for: a) Loss of profits, revenue, or business opportunities b) Loss of data or corruption of databases c) Cost of procurement of substitute goods or services d) Special, indirect, or consequential damages e) Regulatory fines or penalties imposed on the End User f) Claims by third parties against the End User

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.

WARRANTY

9.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.

9.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of Tradecert Limited's sphere of influence that affect the executability of the Licensed Application.

9.3 You are required to inspect the Licensed Application immediately after installing it and notify Tradecert Limited about issues discovered without delay by email provided in Contact Information. The defect report will be taken into consideration and further investigated if it has been emailed within a period of one hundred eighty (180) days after discovery.

9.4 If we confirm that the Licensed Application is defective, Tradecert Limited reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.

9.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services Store Operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty. Refund claims are subject to the policies of the App Store or Play Store. Tradecert Limited has no direct obligation to provide compensation beyond these policies.

9.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user. The statutory periods of limitation given by law apply for users who are consumers.

PRODUCT CLAIMS

Tradecert Limited and the End User acknowledge that Tradecert Limited, and not the Services (e.g. Apple or Google), is solely responsible for addressing any claims related to the Licensed Application or the End User's possession and/or use of the Licensed Application, including but not limited to:

Claims that the Licensed Application is defective, malfunctions, or fails to operate as intended, provided that Tradecert Limited's liability is limited as outlined in Section 8 (Liability) and Section 9 (Warranty) of this Licence Agreement.

Any claim that the Licensed Application does not conform to applicable legal or regulatory requirements, except where compliance is the responsibility of the End User (e.g. ensuring certificates generated through the app meet industry standards or legal requirements).

Claims arising under consumer protection or privacy laws, solely to the extent that such claims relate to Tradecert Limited's handling of personal data as outlined in our Privacy Policy. Tradecert Limited is not responsible for any third party services, integrations, or user actions that may result in a breach of such laws.

To the maximum extent permitted by applicable law, Tradecert Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to business losses, regulatory non compliance, or financial claims resulting from errors in certificates, reports, or data generated by the Licensed Application. The End User is solely responsible for reviewing, verifying, and ensuring the accuracy of all outputs before submission or reliance. Nothing in this Agreement shall be construed as providing any guarantees or warranties beyond those expressly stated in Section 9 (Warranty).

LEGAL COMPLIANCE

You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and that You are not listed on any US Government list of prohibited or restricted parties.

CONTACT INFORMATION

For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:

Customer Support Tradecert Limited 111-113 High Street Evesham, Worcestershire WR11 4XP United Kingdom hello@tradecert.app

TERMINATION

The licence is valid until terminated by Tradecert Limited or by You. Your rights under this licence will terminate automatically and without notice from Tradecert Limited if You fail to adhere to any term(s) of this licence. Upon Licence termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.

If you terminate your subscription, access to the Licensed Application will remain available until the end of your current billing cycle, after which your licence will be revoked. No refunds will be issued for partial subscription periods.

Termination does not affect anonymised and aggregated data created under the "Anonymised and Aggregated Data" section prior to termination.

THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY

Tradecert Limited represents and warrants that Tradecert Limited will comply with applicable third party terms of agreement when using Licensed Application.

In accordance with Section 9 of the "Instructions for Minimum Terms of Developer's End-User Licence Agreement", both Apple and Google and their subsidiaries shall be third party beneficiaries of this End User Licence Agreement and upon Your acceptance of the terms and conditions of this Licence Agreement, both Apple and Google will have the right (and will be deemed to have accepted the right) to enforce this End User Licence Agreement against You as a third party beneficiary thereof.

INTELLECTUAL PROPERTY RIGHTS

Tradecert Limited and the End User acknowledge that, in the event of any third party claim alleging that the Licensed Application infringes upon intellectual property rights, Tradecert Limited, and not the Services (Apple or Google etc), will be responsible for investigating, defending, settling, or discharging such claims, to the extent that the alleged infringement arises directly from Tradecert Limited's proprietary software, trademarks, or content.

However, Tradecert Limited shall not be liable for:

Content uploaded, submitted, or used by the End User that may infringe on third party rights. The End User assumes full responsibility for ensuring they have the necessary rights to use any materials uploaded or processed through the Licensed Application.

Third party software, APIs, or integrations used within the Licensed Application that may independently be subject to intellectual property claims.

False or unfounded claims made by third parties regarding the Licensed Application.

Tradecert Limited is not responsible for disruptions, failures, or security breaches caused by third party software, APIs, or services integrated into the Licensed Application.

To the maximum extent permitted by applicable law, the End User agrees to indemnify and hold Tradecert Limited harmless from any intellectual property claims that arise from the End User's misuse of the Licensed Application, including but not limited to:

Uploading copyrighted material without permission.

Using the Licensed Application to generate, distribute, or certify materials that infringe on third party rights.

Any unauthorised modification or derivative use of the Licensed Application.

This clause does not limit Tradecert Limited's right to seek legal remedies or damages against any party making false, malicious, or fraudulent intellectual property claims.

Ownership & Protection

No part of the Licensed Application, including its structure, functionality, AI powered features, or databases, may be reproduced, imitated, or adapted for commercial use.

Tradecert Limited owns all rights, title, and interest in and to the Licensed Application, including but not limited to:

Software code, AI models, and algorithms developed for the application.

User interface, design, and features unique to the Licensed Application.

Trademarks, logos, and branding associated with Tradecert Limited.

Any modifications, updates, or derivative works created by Tradecert Limited.

The End User acknowledges that no ownership rights are transferred under this Licence Agreement. The Licensed Application is provided under a limited, non exclusive, and non transferable licence, and all intellectual property rights remain the exclusive property of Tradecert Limited.

Prohibited Actions

The End User may not, under any circumstances:

Copy, modify, reverse engineer, decompile, or attempt to extract source code from the Licensed Application.

Create competing software using Tradecert Limited's intellectual property, including AI driven features, certificate generation technology, or database structures.

Use Tradecert Limited's trademarks, branding, or proprietary materials without prior written consent.

Bypass security measures or attempt to gain unauthorised access to Tradecert Limited's systems or data.

Enforcement & Legal Remedies

Tradecert Limited actively monitors and enforces its intellectual property rights. Any unauthorised use, reproduction, or distribution of the Licensed Application or its components will result in legal action, including but not limited to:

Cease and desist orders

Monetary damages for losses incurred

Injunctions preventing further misuse

Legal prosecution under applicable copyright, trademark, and trade secret laws

APPLICABLE LAW

This Licence Agreement is governed by the laws of the United Kingdom. Any disputes arising from this agreement shall be resolved exclusively in the courts of England and Wales.

MISCELLANEOUS

17.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.

17.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.

REGULATORY COMPLIANCE

18.1 Industry Standards

The Licensed Application is designed to facilitate compliance with industry standards but does not guarantee compliance.

You are solely responsible for ensuring that your use of the Licensed Application meets all applicable regulatory requirements.

The Licensor may update the Licensed Application to reflect changes in regulations but is not obligated to do so.

18.2 Professional Requirements

You must maintain all required professional licences and certifications.

The Licensed Application is not a substitute for professional judgment.

You must independently verify all certificates and documentation generated through the Licensed Application.

FORCE MAJEURE

The Licensor shall not be liable for any failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to:

Natural disasters

Acts of government

Acts of terrorism

Pandemics or health emergencies

Labour disputes

Network or telecommunications failures

Cyber attacks

INSURANCE

21.1 Professional Liability

You are responsible for maintaining appropriate professional liability insurance.

Your insurance must cover any claims arising from your use of the Licensed Application.

The Licensor's insurance policies do not extend coverage to End Users.

SURVIVAL

The following sections shall survive termination of this Agreement:

Intellectual Property Rights

Liability and Indemnification

Dispute Resolution

Confidentiality

Data Protection

Anonymised and Aggregated Data

ACCEPTANCE OF TERMS

BY CLICKING "ACCEPT" OR USING THE LICENSED APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

END USER LICENCE AGREEMENT