Try It Free
Try It Free

Last updated 26th May 2026

We are Tradecert Limited ('Company', 'we', 'us', or 'our').

We operate the website https://tradecert.app (the 'Site'), the mobile application Tradecert (the 'App'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

You can contact us by email at hello@tradecert.app or by mail to 111-113 High Street, Evesham, Worcestershire WR11 4XP, United Kingdom.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Tradecert Limited, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

LOCAL GOVERNANCE

These Legal Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales, as set out in Section 19 (Governing Law). Where you are a consumer resident in the European Union, nothing in these Legal Terms removes the benefit of any mandatory consumer-protection provisions of the law of the country in which you reside.

TABLE OF CONTENTS

  1. OUR SERVICES

  2. INTELLECTUAL PROPERTY RIGHTS

  3. USER REPRESENTATIONS

  4. USER REGISTRATION

  5. PURCHASES AND PAYMENT

  6. SUBSCRIPTIONS

  7. SOFTWARE

  8. PROHIBITED ACTIVITIES

  9. USER GENERATED CONTRIBUTIONS

  10. CONTRIBUTIONS — OWNERSHIP AND LICENCE

  11. ANONYMISED AND AGGREGATED DATA

  12. MOBILE APPLICATION LICENCE & WEBSITE

  13. THIRD-PARTY WEBSITES AND CONTENT

  14. SERVICES MANAGEMENT

  15. PRIVACY POLICY

  16. COPYRIGHT INFRINGEMENTS

  17. TERM AND TERMINATION

  18. MODIFICATIONS AND INTERRUPTIONS

  19. GOVERNING LAW

  20. DISPUTE RESOLUTION

  21. CORRECTIONS

  22. DISCLAIMER

  23. LIMITATION OF LIABILITY

  24. INDEMNIFICATION

  25. USER DATA

  26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

  27. MISCELLANEOUS

  28. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws).

The Content and Marks are provided in or through the Services 'AS IS' for your internal business purpose only.

Look-and-Feel, Layout and Workflow Protection. You acknowledge that the selection, coordination, arrangement and presentation of screens, forms, fields, navigation flows, visual hierarchy and overall look-and-feel of the Services constitute protectable intellectual property (including copyright in compilations and database rights). No licence is granted (by implication or otherwise) to reproduce or emulate the distinctive look-and-feel, layouts or workflows of the Services for any product or service that competes with the Services.

No Implied Licence to UI/UX. Except where expressly permitted in these Legal Terms, you must not use any part of the Services' user interface, layouts, components or design system to develop, test, train, validate or market any competing software or service.

Your use of our Services. Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable licence to: (a) access the Services; and (b) download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: hello@tradecert.app. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions. Please review this section and the 'PROHIBITED ACTIVITIES' section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services allow you to create, submit, store, display, and transmit content and materials, including but not limited to text, documents, certificates, photographs, notes, observations, and other material ('Contributions'). Your rights and our rights in Contributions are governed by Section 9 (User Generated Contributions), Section 10 (Contributions — Ownership and Licence), and Section 11 (Anonymised and Aggregated Data).

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

By using the Services, you represent and warrant that:

  • you acknowledge and understand that any suggestions, calculations, or certificate details generated by our artificial intelligence systems are provided as assistance only and must be thoroughly reviewed by qualified professionals before use;

  • you accept full responsibility for reviewing, verifying, and validating any AI-generated content, suggestions, or calculations before using them in any professional capacity;

  • you understand that you are solely responsible for ensuring all certificates and documentation comply with current UK electrical regulations and standards, regardless of any suggestions or assistance provided by our Services;

  • you acknowledge and agree that the Services may include in-app calculation tools and auto-populated values (including, without limitation, values derived from user-entered data such as measured Zs and/or Zdb and any values calculated from those inputs, and vice versa). Any such calculated or auto-populated values are provided for convenience only, may be based solely on the information you input, and do not constitute measured test results or verification;

  • you confirm that you remain solely responsible for taking all required measurements and tests, for ensuring that any values entered into or generated by the Services (whether manually entered, calculated, suggested, or auto-populated) are accurate and suitable for the specific installation, and for exercising your own professional judgement at all times;

  • you acknowledge and agree that you must independently verify all test results, calculations, and certificate entries before issuing, signing, or submitting any certificate or documentation, and that you must not rely on the Services as a substitute for competent testing, inspection, measurement, or compliance with BS 7671 (or any other applicable laws, standards, or guidance);

  • you acknowledge and agree that we do not assume and expressly disclaim any responsibility or liability for any injury, death, loss, damage, claim, prosecution, regulatory action, or other outcome arising from or connected with your reliance on any calculated, suggested, or auto-populated values, or your failure to carry out required testing, inspection, measurement, verification, or professional review.

5. PURCHASES AND PAYMENT

Payment Processing. All payments are processed securely through our website using either Direct Debit, Stripe or Adapty Payments.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP.

You agree to pay all charges at the prices then in effect for your purchases and any applicable fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

6. SUBSCRIPTIONS

Billing and Renewal. Your subscription will continue and automatically renew unless cancelled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.

Cancellation. You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at hello@tradecert.app.

Fee Changes. We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. SOFTWARE

We may include software for use in connection with our Services. If such software is accompanied by an end user licence agreement ('EULA'), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable licence to use such software solely in connection with our services and in accordance with these Legal Terms. Any software and any related documentation is provided 'AS IS' without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

  • Circumvent, disable, or otherwise interfere with security-related features of the Services.

  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.

  • Use any information obtained from the Services in order to harass, abuse, or harm another person.

  • Make improper use of our support services or submit false reports of abuse or misconduct.

  • Use the Services in a manner inconsistent with any applicable laws or regulations.

  • Engage in unauthorised framing of or linking to the Services.

  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including spamming, that interferes with any party's uninterrupted use and enjoyment of the Services or that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.

  • Engage in any automated use of the system, such as using scripts, data mining, robots, or similar data gathering and extraction tools.

  • Delete the copyright or other proprietary rights notice from any Content.

  • Attempt to impersonate another user or person or use the username of another user.

  • Upload or transmit any material that acts as a passive or active information collection or transmission mechanism (e.g. web bugs, cookies, or similar devices).

  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.

  • Harass, annoy, intimidate, or threaten any of our employees or agents.

  • Attempt to bypass any measures of the Services designed to prevent or restrict access.

  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up a part of the Services.

  • Use, launch, develop, or distribute any automated system (e.g. spider, robot, scraper, or offline reader) other than standard search engine or browser usage.

  • Use a buying agent or purchasing agent to make purchases on the Services.

  • Collect usernames and/or email addresses of users for the purpose of sending unsolicited email, or create user accounts by automated means or under false pretences.

  • Use the Services as part of any effort to compete with us or for any unauthorised revenue-generating endeavour.

  • Use the Services to advertise or offer to sell goods and services without our approval.

  • Sell or otherwise transfer your profile.

  • Access the Services for competitive analysis, benchmarking, copying screens, layouts or workflows, or to build a product or service that is substantially similar to or competes with the Services.

  • Scrape, harvest or export screen designs, HTML/CSS, component structures, or workflow metadata.

  • Reverse engineer or decompile the Services (except to the limited extent permitted by law), or attempt to derive design choices, data models or interface logic for use in a competing product.

  • Use any Content, outputs or data from the Services to train, fine-tune or evaluate any model or system designed to replicate the Services' features, user interface or workflows.

  • Create derivative works that reproduce the distinctive layout, visual hierarchy or navigation of the Services.

User Licence Restrictions. Each user licence/seat is intended for use by a single individual only. Sharing of user accounts or allowing multiple individuals to access a single user licence is strictly prohibited. Any violation of this restriction may result in immediate termination of the licence without refund.

9. USER GENERATED CONTRIBUTIONS

The Services allow you to create, upload, submit, store, transmit, display, or otherwise make available content and materials, including but not limited to text, documents, certificates, images, photographs, notes, observations, suggestions, and personal information (collectively, "Contributions").

Certain Contributions may be visible to other authorised users within your company workspace, as described in our Privacy Policy. Except as required to provide the Services or as expressly set out in these Legal Terms, we treat your certificate content, photographs, notes and any personal data contained in them as confidential, and we do not make them publicly available.

By creating, uploading, or making available any Contributions, you represent and warrant that:

  • You are solely responsible for all Contributions you submit and for any consequences arising from their use, storage, processing, or distribution through the Services.

  • You are the creator and owner of the Contributions, or you have obtained all necessary licences, rights, consents, releases, and permissions to submit and authorise use of the Contributions as contemplated by these Legal Terms (including, where Contributions relate to or identify your own customers or other third parties, all consents and notices required under applicable data-protection law).

  • The creation, submission, display, distribution, or use of your Contributions does not and will not infringe or violate any intellectual property rights, privacy rights, publicity rights, or other rights of any third party.

  • Where Contributions include identifiable individuals, you have obtained all necessary consents, permissions, and releases.

  • Your Contributions are accurate, lawful, and not false, misleading, or deceptive.

  • Your Contributions do not contain unsolicited or unauthorised advertising, spam, or similar solicitations.

  • Your Contributions do not contain viruses, malware, malicious code, or any other harmful or disruptive components.

  • Your Contributions are not obscene, lewd, violent, harassing, abusive, defamatory, discriminatory, or otherwise objectionable.

  • Your Contributions do not ridicule, intimidate, threaten, or promote violence against any person or group.

  • Your Contributions do not violate any applicable law, regulation, or rule, including laws relating to child protection.

Any use of the Services in breach of this section constitutes a material violation of these Legal Terms and may result in suspension or termination of your access to the Services, without prejudice to any other rights or remedies available to Tradecert Limited.

10. CONTRIBUTIONS — OWNERSHIP AND LICENCE

You retain all ownership of and rights in your Contributions. We do not claim ownership of them.

You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, copy (including for backup and redundancy), process, transmit, adapt (only to the extent technically necessary for display and formatting), and display your Contributions, in each case solely for the purpose of operating and providing the Services to you and to any company workspace you belong to, and as described in our Privacy Policy.

This licence exists only for as long as we hold your Contributions in order to provide the Services, and ends when your Contributions are deleted in accordance with our Privacy Policy, except for: (a) copies retained in routine backups for the limited period described in our Privacy Policy; and (b) anonymised and aggregated data created under Section 11, which is not personal data and which survives termination.

We do not sell your Contributions (this does not restrict our use of anonymised and aggregated data under Section 11). We do not use your Contributions, your name, or your customers' personal data for advertising. We do not licence or transfer your Contributions to third parties except the service providers (processors) described in our Privacy Policy, or where required by law.

We have the right, in our sole and reasonable discretion, to edit, redact, re-categorise, refuse, or remove any Contributions that we reasonably consider unlawful or in breach of these Legal Terms. We have no obligation to monitor Contributions.

11. ANONYMISED AND AGGREGATED DATA

You agree that we may process your Contributions to create anonymised and aggregated data.

We may retain a high level of technical and commercial detail in this data — including, for example, individual observation codes and defect codes and their classifications, recommended remedial actions and codings, circuit and installation characteristics, equipment and test-instrument makes, models and types, calibration status and dates, and the general geographic area in which work is carried out (such as a partial postcode, postcode district or postcode sector) — provided that all information capable of identifying, whether on its own or in combination with other information reasonably available, any individual, your customers, you, or any specific property or address, is removed or irreversibly altered so that the resulting data is no longer personal data.

Anonymised and aggregated data will not include: any individual's name, contact details, signature, or account identifiers; any full address or full postcode; the precise location of any property; or any other information that could reasonably be used to re-identify a particular person or property.

We may use, analyse, license, share, and commercialise (including sell) anonymised and aggregated data for any lawful purpose, including providing insights and datasets to equipment manufacturers, wholesalers, suppliers, and industry partners — for example, to indicate the types of parts, components, or equipment likely to be required in a general area, or to support calibration and supply services. Because anonymised and aggregated data is not personal data, it is not subject to the consent requirements or individual rights that apply to personal data.

For the avoidance of doubt: we do not sell personal data, and we do not disclose your customers' identities, full addresses, or full postcodes to wholesalers, suppliers, or any other third party for these purposes.

12. MOBILE APPLICATION LICENCE & WEBSITE

Use Licence. If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application licence contained in these Legal Terms.

You shall not:

  • Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App;

  • Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App;

  • Violate any applicable laws, rules, or regulations in connection with your access or use of the App;

  • Remove, alter, or obscure any proprietary notice posted by us or the licensors of the App;

  • Use the App for any revenue-generating endeavour, commercial enterprise, or other purpose for which it is not designed or intended;

  • Make the App available over a network or other environment permitting access or use by multiple devices or users at the same time;

  • Use the App for creating a product, service, or software that is, directly or indirectly, competitive with or a substitute for the App;

  • Use the App to send automated queries to any website or to send any unsolicited commercial email;

  • Use any proprietary information or our interfaces or other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.

Apple, Android, and Website Access. The following terms apply when you use the App obtained from the Apple App Store or Google Play Store (each an "App Distributor"), or when accessing our Services via the Web:

  • The licence granted to you is limited to a non-transferable licence to use the application on a device utilising Apple iOS, Android, or a web browser, in accordance with the usage rules set out in the applicable App Distributor's terms of service or our Website Terms of Use.

  • We are responsible for providing any maintenance and support services with respect to the App and Web Services as specified in these Legal Terms or as required under applicable law. Each App Distributor has no obligation whatsoever to furnish maintenance and support services with respect to the App.

  • In the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, which may refund the purchase price (if any). To the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App. Web access is provided "as is" and we do not guarantee uninterrupted or error-free operation.

  • You represent and warrant that (i) you are not located in a country subject to a US government embargo or designated as "terrorist-supporting", and (ii) you are not listed on any US government list of prohibited or restricted parties.

  • You must comply with applicable third-party terms of agreement when using the App or Web Services.

  • You acknowledge that the App Distributors are third-party beneficiaries of these terms regarding mobile application use, and each will have the right to enforce these terms against you as a third-party beneficiary.

13. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites ('Third-Party Websites') as well as content originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy or completeness by us, and we are not responsible for any Third-Party Websites or Third-Party Content accessed through the Services, including their content, accuracy, opinions, reliability, or privacy practices.

Inclusion of, linking to, or permitting the use of any Third-Party Websites or Third-Party Content does not imply approval or endorsement by us. If you access Third-Party Websites or use Third-Party Content, you do so at your own risk, and these Legal Terms no longer govern. Any purchases through Third-Party Websites are exclusively between you and the applicable third party, and we take no responsibility in relation to such purchases.

14. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) in our sole discretion, refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove or disable files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services to protect our rights and property and facilitate proper functioning.

15. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy at https://tradecert.app/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

The Services are hosted in the United Kingdom, United States, and Europe. If you access the Services from another region with laws governing personal data that differ from those in the United Kingdom, then through your continued use of the Services you transfer your data to the United Kingdom, United States, and Europe, and you consent to your data being processed there, subject to the safeguards described in our Privacy Policy.

16. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes a copyright you own or control, please immediately notify us using the contact information below (a 'Notification'). A copy of your Notification may be sent to the person who posted or stored the material. Please be advised that, pursuant to applicable law, you may be held liable for damages if you make material misrepresentations in a Notification.

17. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

Termination of your account does not affect anonymised and aggregated data created under Section 11 prior to termination.

18. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance. Nothing in these Legal Terms obligates us to maintain and support the Services or to supply any corrections, updates, or releases.

19. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-law principles. Tradecert Limited and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute arising out of or in connection with these Legal Terms. Where you are a consumer, this does not deprive you of the protection of any mandatory provisions of the law of your country of residence.

20. DISPUTE RESOLUTION

Informal negotiations. To expedite resolution and control costs, you and we agree to first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Legal Terms (each a "Dispute") informally for at least thirty (30) days before initiating proceedings. Informal negotiations begin upon written notice from one party to the other.

Binding effect and forum. If a Dispute cannot be resolved informally, it shall be finally resolved by the courts of England and Wales in accordance with Section 19. Nothing in this section prevents either party from seeking injunctive or other equitable relief to protect its intellectual property or confidential information.

Restrictions. The parties agree that any Dispute shall be resolved on an individual basis and not as part of any class or representative action.

21. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

22. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no warranties or representations about the accuracy, completeness, or regulatory compliance of the Services' content, or of any certificates, calculations, AI-generated outputs, observations, or documentation produced using the Services. You are a qualified tradesperson (or employed by one) and you remain solely responsible for independently verifying all test results, calculations, codings, and certificate entries, and for ensuring compliance with BS 7671, the IET Wiring Regulations, and all other applicable standards and laws before issuing, signing, or relying on any certificate or document. AI-assisted features provide suggestions only and do not constitute professional advice, measured test results, or verification.

We do not warrant that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected. Nothing in this section limits any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence or for fraud.

23. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT, REVENUE, DATA, OR BUSINESS OPPORTUNITY, OR FOR ANY REGULATORY FINES OR PENALTIES IMPOSED ON YOU, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE LEGAL TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Legal Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

24. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) your use of the Services; (3) your breach of these Legal Terms; (4) any breach of your representations and warranties set out in these Legal Terms; (5) your violation of the rights of a third party, including intellectual property or data-protection rights; (6) any certificate, report, or documentation you create, issue, sign, or rely upon using the Services; or (7) any harmful act toward any other user of the Services.

25. USER DATA

You are responsible for all data, content, and Contributions you transmit or that relate to any activity you have undertaken using the Services, including ensuring that you have the right to upload it and that doing so complies with applicable data-protection law in respect of your own customers and any other individuals.

Although we perform regular routine backups of data, you are solely responsible for retaining your own copies of all certificates, documentation, and data you create or store using the Services. We are not liable for any loss or corruption of such data, and you waive any right of action against us arising from any such loss or corruption.

Where you upload certificate content relating to your customers, you act as the data controller in respect of that content and we act as your data processor, as further described in our Privacy Policy and any data processing terms we make available. Our creation and use of anonymised and aggregated data under Section 11 is carried out on your documented instruction as set out in these Legal Terms, and only after personal data has been irreversibly anonymised.

26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically (via email and on the Services) satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

You acknowledge that the Services include functionality allowing signatures (including stored signatures applied by authorised users within your organisation) to be applied to certificates and documents. You are responsible for ensuring that such use is properly authorised within your organisation, as further described in the EULA.

27. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect of the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part is deemed severable and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them.

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Tradecert Limited 111-113 High Street Evesham, Worcestershire WR11 4XP United Kingdom Email: hello@tradecert.app

Company number: 15542281 · VAT number: 503816901

TERMS & CONDITIONS

Tradecert logo
Tradecert logo

Less Paperwork. More Paid work.

Privacy Policy

End User License Agreement

Terms & Conditions

Company Number: 15542281
Registered address: 111-113 High Street, Evesham, WR11 4XP VAT number: 503816901